Frustrated officers have told the Evening Post they are wasting hours every day battling with the IBM system, implemented in November, when they should be out catching criminals.
It was introduced as part of the Southwest One, which has seen information technology, finance and much of the administration of the police force, Somerset County and Taunton Deane Borough council streamlined and centralised in Taunton.
Bet nobody saw this coming! Although Chief Constable Colin Port was quick to jump to its defence:
Chief Constable Colin Port said: "Of course I'm concerned that our workforce are not doing what I want them to do, and that's being out on the streets protecting the public. Yes, this is a new system. Yes, there have been problems. But we're sorting those problems.
Is he working for the police or for IBM, for fuck's sake? This sounds like a press release from SAP's sales team. But as a commenter on the story points out, it's perhaps more to do with the fact his wife was one of the main implementers of the project.